Compliance glossary
Definition

Change Management

A documented process for evaluating, approving, and tracking modifications to systems, applications, and security configurations.

What it means.

Change management is the documented process by which a firm evaluates, approves, and tracks modifications to its systems, applications, and security controls. Under the FTC Safeguards Rule, the Qualified Individual must adjust the information security program based on changes in operations, testing results, or other material circumstances (16 CFR 314.4(h)). In practice, change management means recording when you add a new tax software, migrate email providers, hire a new MSP, or change cloud storage, and reassessing security controls each time.

Why it matters for CPA firms.

Most security gaps appear after a change: a migrated mailbox without MFA reapplied, a new cloud share without access reviews, a new vendor without contract terms. Change management catches these. It also creates the audit trail that proves the WISP and risk assessment have evolved with the firm rather than sitting stale.

Relevant regulations.

  • 16 CFR 314.4(h)
  • NIST SP 800-128

How Kompflow helps.

The Governance Roadmap module handles this for your firm, personalized to your software, team size, and state requirements.

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